Basically scrambling for excuses not to do the right thing. They fobbed me off with excuses about not wanting to give away their price points or there was a slither of ducttape on the box which meant it wasn't original packaging. Promised multiple times to call me back to give me an update on my request for a reduction on the second sink but never contacted me. They just kept that intact item which is worth £100. I bought another sink from them but no discount given and no value assigned to the returned stand. I had to figure it out for myself and unfortunately my courier smashed the sink in transit.turns out you need to transport on a pallet but unbeatable bathrooms couldn't be bothered giving any guidance. Poor customer service Tried to return a sink and asked them the best way to do that. If you have any questions or would like to discuss your order, please contact us directly and we will be happy to help. We hope this has helped to clear up any confusion. Explaining that the refund showed as 'pending' while being processed by PayPal's eCheck system (a process over which we have no control). Additionally, our team responded to all of your emails. I can see that a refund was processed as soon as possible (the very next day) after the offered alternate products were deemed not suitable. We advise customers to check stock before purchasing to avoid any disappointment. Unfortunately, this particular item was out of stock at the time of your purchase. We don't advertise items as "in stock" due to the fact that they're available either from our warehouse, our partner warehouses or directly from the manufacturer themselves. We take comments such as this seriously and are not reflective of our usual service. We're very sorry to hear that you feel this way. Hi Shane, Thank you for taking the time to leave your feedback. Reply from Unbeatable Bathrooms Updated 27 Sept 2022 If you have any questions, please contact us directly and we will be happy to help! All the best, Unbeatable Bathrooms We will kindly request more information from the manufacturer regarding the packaging, if you'd like us to do so. The shower was ordered in brand new from the manufacturer. However, an alternate item was purchased by yourself elsewhere before the damage was reported to us, 1 month after it was delivered, allowing no time for us to provide the replacement. Upon notifying us of an item damaged in transit, we provide a replacement as soon as possible, subject to T&Cs. We advise customers to check deliveries before accepting. Despite doing everything we can to reduce the chances of any damage, we can't guarantee once they have been taken by the courier. Regretfully, there's no guarantee that fragile items such as ceramics won't accidentally obtain damage during transit. We sincerely apologise on behalf of the courier for the inconvenience caused. It appears that the courier experienced some delays, of which you were notified as soon as possible. Hi Drummond, Thank you for taking the time to leave your feedback. Reply from Unbeatable Bathrooms 30 Sept 2022
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Plus, some of them charge for premium services, like this screenshot of PokeDetector offering you a Premium upgrade so you can choose which Pokémon you get notified about. So they won't know it's you.īoth services are very popular: PokeNotify tells Business Insider that its app has been downloaded 120,000 times 16 million people used PokeVision in the first six days it was available.Īpps like PokeDetector charge for premium services, another no-no according to the terms of service.īut they require you to enter a game account login, since that's how it accesses the Pokémon location data. The good news is, some mapping tools like the mega-popular Pokevision, which works with a web browser, or PokeNotify, an app for Android, don't require you to use any login. Once Niantic figures them out, it's likely to be Bye-Bye, Butterfree. That also covers stuff like GPS spoofing, a technique that some players are using to trick their phones into thinking they are where they're not, meaning they can catch Pokémon from around the globe while sitting on their couch. ".attempt to access or search the Services or Content, or download Content from the Services through the use of any technology or means other than those provided by Niantic or other generally available third-party web browsers (including, without limitation, automation software, bots, spiders, crawlers, data-mining tools, or hacks, tools, agents, engines, or devices of any kind)." You agreed to this policy when you signed up for the game, even if you didn't read it. Here's the pertinent part of Pokémon Go's policy, buried about halfway through. The vast majority of these apps are explicitly against Niantic's rules, and if you use them, there's a very good chance they'll ban your Pokémon Go account permanently. So let's just say it off the top: using these apps is cheating and might get you banned. It means that these outside apps are often the only way to know where any given Pokémon is hiding. It's no wonder why - as players keep overloading the game's server capacity, Pokémon Go developer Niantic seems to have turned off critical Pokémon-tracking features just to keep up. Team Rocket, the perennial villains of the Pokémon cartoon.Īs the Pokémon Go phenomenon marches on, players are increasingly turning to fan-made apps in their quest to catch 'em all. Organisers say the meeting is still going ahead but a few members won't be able to take part due to the server problems, following a similar issue at an event in Swansea on Saturday.Account icon An icon in the shape of a person's head and shoulders. What about the Cardiff event happening today?Ī Pokemon GO fan gathering is due to take place in Cardiff today from 5pm outside the National Museum Wales. Posting on social media at about the same time gamers first started to report problems, they said: "PokemonGo #Offline #PoodleCorp".Īpp developer Niantic puts the crashes down to an overwhelming number of downloads. There's now a map of all the Pokemon GO stops in CardiffĪccording to the Mirror, a group known as PoodleCorp claimed responsibility for the servers being down for an extended period of time yesterday (Saturday, July 16).Please try again soon!" Read More Related Articles The augmented reality app only launched in the UK this week but it's already crashed for users across the globe for the past few hours, with users met with a message saying: "We are working to resolve the issue. The video that explains what Pokemon Go is all about.The reasons for the regular server outages are unclear at this time - but chances are it will affect the Pokestop event in Cardiff today (Sunday, July 17). 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